Terms and Conditions
1) Scope of application
1.1 These General Terms and Conditions (hereinafter referred to as TCG) of SOLINHAS – ACABAMENTO DE FIOS, LDA. (hereinafter referred to as seller) apply to all contracts that a consumer or entrepreneur (hereinafter referred to as customer) enters into with the seller, in relation to the goods offered by the seller in his online store.
1.2 A consumer is any natural person who concludes a lawful transaction, for a purpose that is neither predominantly commercial nor their independent professional activity.
1.3 An entrepreneur is a natural or legal person or a partnership with legal capacity, who acts in the exercise of their commercial or independent professional activity, upon completing a legal transaction.
2) Signing of the contract
2.1 The presentation of the goods, especially in the online store, does not constitute a binding offer on the part of the seller.
2.2 First the customer places the selected merchandise in the shopping cart. In the next step, the order process begins, in which all the data necessary for processing the order are registered. At the end of the process, a summary of the order and contract data appears. Only after confirming the order and the contractual data, click on the button that completes the order process. Once this process is finished, the customer chooses the payment method “PayPal” or “Bank Transfer”. Once payment has been made, submit your offer by clicking on the button, thus completing the ordering process.
2.3 The seller accepts the customer's offer when the payment order is placed by sending you the order confirmation by email together with the invoice/receipt. The seller immediately starts the logistics and distribution process to ensure delivery of the ordered goods.
2.4 The text of the contract concluded between the seller and the customer is stored by the seller in its internal systems. The customer can consult the General Terms and Conditions of Business at any time on this page. The order data, the cancellation policy and the general terms and conditions are sent to the customer by email. Upon completion of the order, the text of the contract is accessible to the customer free of charge via their customer login, provided they have opened a customer account.
2.5 All entries made are displayed before clicking the order button and can be viewed by the customer before sending the order and corrected by pressing the browser's back button or the usual mouse and keyboard functions.
2.6 The contract language is Portuguese.
2.7 It is the customer's responsibility to provide all elements (name, VAT number, address, telephone, email, …) for contacting and processing the order.
3) Usage rights granted
3.1 The licensor grants the licensee the right to use the content for private purposes, only for the private use of the content, which is not exclusive to the licensee.
3.2 Any transfer of content to third parties or making copies to third parties outside the scope of these General Terms and Conditions is not permitted, unless Licensor has consented to the transfer of the contractual license to the third party.
3.3 The granting of rights will only take effect if the licensee has paid the contractually agreed amount in full. The licensor may also provisionally permit the use of the content of the agreement, even before this date. A transition of rights is not effected under this provisional permission.
4) Liability for defects
Legal liability for defects applies (Decree-Law No. 383/89, of November 6th)
5) Applicable law
The law of the Portuguese Republic applies to all legal relationships between the parties. For any matter arising from the interpretation and execution of this contract, the Court of the District of Guimarães will be territorially competent, a forum that the parties expressly agree with waiving any other.
6) Alternative Dispute Resolution
6.1 The European Commission provides an online dispute resolution platform at the following link: http://ec.europa.eu/consumers/odr
This platform serves as a starting point for the out-of-court settlement of disputes arising from contracts for the purchase or provision of online services, in which a consumer is involved.
6.2 The seller is not obliged to participate in a dispute settlement procedure before a consumer “dismissal” agency.